Call Help Desk

IT Help Desk

Toll Free: (800) 340-7081

Winter Break / Holiday Phone Hours

The IT Help Desk is closed
December 16, 17, 23, 24, 25, 26, 29, 30, 31
and January 1

We are open with limited staff
December 27 and 28
to assist with clinic calls and re-open
January 2 - 5 7:00a to 5:30p.

To report a network problem, system outage or IT emergency while the IT Help Desk is closed, please dial 252.328.9866. Press 9 to be routed to Operations.

Regular Hours

Monday - Thursday: 

7:00a to 10:00p 


7:00a to 5:30p 


10:00a to 5:00p 


10:00a to 10:00p 

How can we help you today?

You can call and ask any IT-related question, and we will help you find the answer either directly or by getting you in contact with the people who can. 

Call for assistance with ECU email, Blackboard, Pirate Port, password resets, basic troubleshooting for hardware, supported software, network connectivity and more!