System Status

Known Issues

ITCS Notification – SabaMeeting Issue with Android Devices

Posted: May 18
If you do not use an Android device to join or watch recordings of SabaMeeting events, please disregard this message.

As of the recent SabaMeeting upgrade, we have discovered an issue with the SabaMeeting Android app that prevents users from seeing any of their sessions or recordings. As a workaround, Android users can click on the attend link in the e-mail that they receive when they are enrolled in a SabaMeeting event. Doing so will redirect the user to that event within the SabaMeeting app. Recordings can be viewed by clicking on a playback link which can be provided by the instructor in this same manner.

We apologize for any inconvenience this causes. Saba is aware of the issue and is actively working on a fix which they say will be in place by the end of June.

ITCS Notification - Daily SPAM Quarantine Notifications

Posted: May 17

Daily SPAM Quarantine notifications are not being sent out properly to ECU faculty and staff. Technicians are aware of the issue and working to resolve it.

As a workaround, you can access the SPAM Quarantine by going to and logging in with your PirateID and passphrase.


ECU ITCS Security Alert - Phishing Scheme

Posted: May 22

ECU ITCS Security Alert - Phishing Scheme

Date: Tuesday, May 22, 2018

WARNING! The campus is seeing a phishing scheme telling users: "This is a notification to all Faculty, Staff and Student of East carolina university,
that we are verifying all email accounts and linking all university email account to the school data base directory for better acceessibility and security,
this development is as a result of frequent email hack, so we are putting measures to update and upgrade security check of every of our university directory.

If you receive one of these emails, please ignore and delete it. If you clicked on the link in the email you should change your passphrase immediately.

Reminder: ITCS reminds the campus to avoid e-mail scams, hoaxes and Phishing schemes circulating on the Internet and to not provide their password in response to such emails. Scams purporting to be from East Carolina University, Service Helpdesk, ECU IT, ECU Helpdesk, the Web Master, Webmail, the IRS, Your Financial Institution, etc. are bombarding e-mail mailboxes. Although IronPort blocks the majority of such e-mails, some scams successfully reach your e-mail mailbox.

NEVER provide personal or sensitive information in response to any unsolicited e-mail. Don't open unsolicited e-mail attachments. No matter how realistic or enticing the e-mail message, you must remain vigilant in not responding to an e-mail hoax or scam. Just delete it! You can always contact the IT Help Desk to verify the authenticity of an e-mail. ITCS will post our announcements at, users can go there to verify the authenticity of an IT related announcement.

If you have provided personal or sensitive information in response to an e-mail scam and don't know what to do, please contact ECU's IT Help Desk at 328-9866 or

Visit the IT Security website, for examples of e-mail scams and additional information on avoiding them.